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Disapearing e-mails in outlook2k

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by james schroer

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We are running Outlook2K on a number of Presario 1800t laptop with win2k some have sp1 and some have sp2. It's an Exchange 2000 server on windows 2000 Advanced server. On these laptops the e-mail messages are disapering. They will show up in the inbox when you open outlook but if you switch to a folder and come back most are gone. If you shut down outlook and reopen it they usually come back. There are no rules, filters, or views set. Any ideas? Anything at all???

3 replies

by jb007

are any pst's involved? any default mail locations changing?

Mail may be getting sucked from the exchange directories down to a pst?

Have you tried starting up ol2k with some of these parameters? (one at a time)

OUTLOOK /CleanViews (first)OUTLOOK /CleanFreeBusy (second)
OUTLOOK /Cleanfinders
OUTLOOK /CleanReminders
OUTLOOK /ResetFolders

All command line parameters are below:

http://support.microsoft.com/support/kb/articles/Q197/1/80.ASP

good luck,

jb

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