5 replies
by marybethc
You may have more than one contacts folder. Look at your folder list (View, Folder List) and check under Outlook Today, Inbox and personal folders for the contacts folder that has your information.
You can then forward the information from one folder into the folder that the address box is looking at.
by g1
by brian
In the Tools/services menu check the addressing tab. There is on option to select to "Show this address list first:". That will be the address book that is loaded by default.
If the address book you want to use does not appear then you have to first enable it by selecting the folder, right clicking/properties/Outlook Address Book tab/check show this folder as an address Book.
by g1
by g1
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