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Error printing e-mail attachments

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by dkstanford

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I have a Windows NT 4.0 machine and use Netscape 4.75 for browsing and e-mail. When trying to print an e-mail attachment to a local printer, "Error writing to LPT1: for document KewView Pro(kw15.tmp). The request could not be performed because of anI/O device error". The attached documents display fine, they just won't print. I can print any other document or e-mail fine. It doesn't seem to matter what the attachment is, PDF or Word Or Mozilla.
Can anyone give me some ideas why this might be happening and what I can do to fix it?

3 replies

by curlergirl

Are you downloading the attachments before trying to print them? Have you tried saving the attachments to a local folder on your hard drive and then printing them?

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