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error trying to open Outlook 2003

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4 replies

by sheldon.k

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I recently had to do a system restore from one laptop running Vista to a new laptop running Vista. It is a mirror image of the damaged laptop. All programs work except I get an error when I try to open Outlook 2003, I get an error message "Cannot start Microsoft Outlook. Unable to open the Outlook Window. The set of folders could not be opened." I have uninstalled and re-installed Office with no luck. Can someone help?

4 replies

by squeechfl

I could not open my Outlook 2003 after I reverted back from Office 2007.
My computer said ?Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience?.
It offered to open my email account in safe mode.
Once in safe mode, under Help menu, I clicked on Detect and Repair...
After a short time, Outlook 2003 repaired itself!

I did have my Office 2003 in my disc drive the during the correction time.
I do not know if this helped although I did hear it running at times.

I?d found other solutions online...

Your Outlook issue:

2003https://www.techrepublic.com.com/5218-6230-0.html?forumID=101&threadID=231595&messageID=2318459

And

Reverting from Office 2007 to Office 2003: MAPI32.dll vs. MSMAPI32.dll:

http://tech.kateva.org/2007/11/reverting-from-office-2007-to-office.html
(Follow the steps given on renaming the MAPI)

One more thing?if Microsoft offers an update or install a fix as you go through any of these steps?allow it?this is a MS software and they now have updates to fix this common problem.

Best of luck.

by squeechfl

I didn't post this with the original post, but I completely uninstalled Office 2007 and reinstalled office 2003 from my original software CD

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