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Error while archiving folder

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3 replies

by twest 1 view

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Several of my workstations using Outlook 2000 or Outlook XP have recieved the following error message.

Error while archiving folder "folder name" in store "Mailbox-Username". Some items could not be copied. They were either moved or deleted, oraccess was denied.

The following error occurs as well.

Unable to update public free/busy data. Operation failed.

I cannot see any related error messages in the logs on the server or on the workstations.

We are using Exchange server v5.5 sp4 with Outlook 2000/XP clients. Can someone help me here?

3 replies

by ann777

Be sure to compact any folders before moving data.

Right Click on Outlook --> Properties --> Data Files --> Highlight and then click on Settings --> then click on Compact Now.

The pointers sometimes get messed up and compacting will make sure that everything is pointing to the e-mails correctly.

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