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Essential utilities in Technical Support

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What are the utilities you consider essential for Technical Support? My personal list includes Ghost, Netboot, AVG Antivirus and SANDRA. What?s on your list? Please be specific and state whther they?re freeware, shareware or licensed software.

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by jaqui

fdisk vmlinuz lynx

rip ms partitions off, put linux partitions in, then go get an install image to network install.

get rid of the crappy os being icluded as legacy software.

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