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Excel 97 to Excel XP problem

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by mrivera

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I have a problem with an excel spread sheet coming from excel 97 to excel XP. When I try to open the spread sheet I get the following message: MS Office Excel has encountered a problem and needs to close. We sorry for the inconvenience.
I have been at the MSKB but have not been able to find an answer. Any help would be appreciated.

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by denodave

You need much more detail about the situation. Usually when this error comes up it is because of a corrupted installation. Don't bother trying to run a "repair" installation, it rarely works. Just uninstall and reinstall it. You may want to download a file called msicuu2.exe from Microsoft. It is an installation cleanup tool. Install it before you uninstall Office, then run it after you uninstall Office to make sure you catch any the left-over junk.

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