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Excel crashes when open

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5 replies

by jsarinana

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Running office 2000 sp2 on a win98 128 ram plenty of space. When I open excel it freezes and gives me a low memory error. Excel is the only program that does this. I tried openning lots of other programs at the same time and the computer responces fine. Only when I open Excel does it freeze. I tried uninstalling Office and re-installing any suggestions ?

5 replies

by dreamboat

Troubleshooting Excel

1. Go to Start-Find-Files or folders.
2. Type in XLSTART (looking in C, include subfolders), Hit enter.
3. When found, double-click and remove (at least temporarily) any files in there.

Try Excel. If it does not work:
1. Start-Run and type "regedit" without the quotes. Hit enter.
2. In the registry editor, go to:

hkey_current_user\software\microsoft\office\9.0\Excel

Right-click the Excel folder and Rename it to OldExcel.

Edit the registry editor.
Launch Excel.

You should be okay. Let me know if you are not!

~Dreamboat

by dklippert

Here are a couple of suggestions:
1) Start Excel in safe mode (excel.exe /s)or ("C:\Program Files\Microsoft Office\Office\Excel.exe" /s)
This will start without any add-ins etc.

Then check to see what is loading by looking at Tools>Add-ins.--Another switch is excel.exe /automation.--

2) Locate and rename excel.xlb (or .xlb). That file stores toolbar and menu changes and can become corrupt.

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