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Excel Errors

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I have a user (the Finance Manager) who reports that when she opens Excel spreadsheets (especially the budget spreadsheet), sometimes (actually most of the time) her calculations will change - she can watch this happen. If she works on another computer, the error does not occur. She is running a Compaq Deskpro 450, 128 MB RAM, Windows NT 4.0, Service Pack 6.0a, Office 2000 with SR-1 and SR-2. I have deleted "excel.xlb" in case the problem was in the user preferences in Excel. She has no problemwith any other application.

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by dklippert

Take a look at:
http://support.microsoft.com/support/kb/articles/Q161/5/46.asp (There should be no spaces in the URL)
The note says:
With Excel 97 ..."In Microsoft Excel, all currently open documents use the same mode of calculation, regardless of the mode in which they have been saved."
If a manual calc file is opened first the next file will also use manual even if saved Auto.
If an Auto calc is opened firts, the next file will open Auto even if it was saved as manual calculation.
I don't find this in a quick look at Excel 2K. Have her open/save a file as manual, before she opens the budget sheet and see if that works.

by sharon_severson

The error occurs only if she opens the file(s) on her computer; if she uses another computer, the error does not occur.

by sharon_severson

Today, I was on the phone with Microsoft technical support for 2 1/2 hours. We have determined that the problem does not lie within the machine now. Apparently it was automatically updating some links. This particular workbook has 28 pages, and links to 21 other workbooks, and these workbooks link to other workbooks. It is presumed by Microsoft that the problem lies within one of the linked spreadsheets. Is there an easy way to determine if there is a bad link or bad data somewhere?

by stillatit

The interesting statement is that the problem does not occur on other computers. This leads to the question of "Why not?"

When a workbook is opened, Excel tries to follow all the links and do its updates. If the links are to a hard drive letter or mapped drive letter (e.g., "E:"), then the mapping must be there or the update will fail and the values will not change. This may explain why it does not change on other workstations.

The next big question is, "If an update is happening, is thiswrong?" In theory, having the update is exactly what you want -- to have the latest information. Is the referenced data wrong, or is it updating from the wrong place?
If the referenced workbooks are already open in Excel, I believe the in-memory version of the workbook is used rather than the disk version. If your user opens all of the other wooksbooks before opening the budget, do the values change, and are they correct after any changes?

One thing I have seen at various clients is the problem of timing, and this may be what is getting you. It goes like this:
My "May Budget" workbook references a workbook called "current inventory" for some reason. What I really wanted was the current inventory workbook frozen as of the end of May, but instead I referenced the real current inventory, which changes by the minute, so my numbers are always changing.
A solution for this is to make multiple directory trees, one for each month, and have references be relative to the tree. At the endof the month, copy the real, working workbooks into the appropriate subdirectories of the month you want to close. Those copies, not being updated, will not keep changing the financials for a past month end.

Good luck.

by dklippert

To determine if there is a bad link or bad data somewhere, go to:

http://www.bmsltd.co.uk/MVP/Default.htm

(There are no spaces in the URL)

Bill Manville ? Excel Guru - has a utility called:

FindLink.zip

To quote the description:

?You can use \ to find any names or formulae containing links to closed files (or indeed any "\"). You can use #REF to find any names which refer to deleted ranges. Once found, the item containing the link can be deleted by the routine.?

In additionyou might look at this article. Type the Q number in the search box of thechnet.microsoft.com

Optimizing Worksheets for Fastest Calculation

Q72622

by sharon_severson

The user has decided that she doesn't need to use the spreadsheet in question, and that she will watch carefully for similar problems. If she does run into this problem again, I will use this utility - it sounds much easier than trying to figure it out on my own.

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