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Excel hangs

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by mcarlos76

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One of my users who has W2k and Office 2k Pro is having a problem in Excel. When she goes to file, open and clicks on the Look in drop down box it is blank Excel hangs and I have to end task. If instead of going to the drop down box and click the icon to go up one level it will go up each level to the root of c.
Any suggestions as to what I might do to fix this. Rebooting does not make a difference.
Could you please e-mail me at both this address and my work address which is mary.carlos@alcoa.com
Thanks,
Mary

5 replies

by michelle36

Haven't experience that particular problem but I have had "odd" things like this occur. Sometimes installing the latest service pack fixes weird features like this. It couldn't hurt.

by estebandelatorre

You have a file corrupted in the current subdir.
Change excel default path and you will confirm this.
Then move your files from old subdir to new subdir, and start excel, perrfom the same till you find the wrong file.

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