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Exchange 2000 POP3 connect error 10065

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4 replies

by preemarose

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We have a dynamic assigned address from the ISP and the POP3 global connection gives us the error - FAILED TO CHECK THE POP3 ACCOUNT FOR USERNAME AT HOST.

WE HAVE CHECKED TO ENSURE THAT WE HAVE NOT INCORRECTLY PUT IN THE IP ADDRESS INSTEAD OF THEACTUAL DNS ADDRESS OF OUR ISP MAIL SERVER.

We have also checked event ID: 12050 and 12052 and no errors appear there.

Could someone please assist in our mail retrieveal.

4 replies

by diabetic

According to Microsoft, socket error 10065 means that there is "no route to host". This suggests an addressing/configuration error.

I recommend that you go back and double-check everything in your addressing, especially punctuation. All it takes is the smallest little error or transposition.

you can find the complete list of windows socket errors here:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q150537

(there are no spaces in the URL)

The following might help:

Microsoft Exchange Connector for POP3 Mailboxes (POP3 Connector) that runs on BackOffice Small Business Server version 4.5 may not retrieve e-mail messages from one or more e-mail accounts. In addition, the following error messages may be logged in theApplication event log, where x.x.x.x is the Internet Protocol (IP) address of the POP3 mail server, y.y.y.y is the IP address where the x.x.x.x IP address is resolved, and username is the name of the user for whom it is attempting to receive the e-mail message:

Event ID: 12050
Source: POP3 Connector
Category: Download
POP3: Failed to check the POP3 account for username at host x.x.x.x on port 110. The error was 10065
-and-
Event ID: 12052
Source: POP3 Connector
Category: Download
POP3: An error occurred during a POP3 transaction to host x.x.x.x y.y.y.y . For user username . The error is 10065

(continued)

by diabetic

CAUSE
This problem can occur because Microsoft Exchange Connector for POP3 Mailboxes has the POP3 server's IP address listed as the "POP3 Mail Server" for the Exchange recipients on the Users Mailboxes tab, in the POP3 Connector properties.RESOLUTION
To resolve this problem:

Click Start , point to Programs , and then click Microsoft Exchange/Microsoft Exchange Administrator .

Double-click Connector for POP3 Mailboxes .

In Connector Properties , look for entries that have IP addresses listed for the POP3 mail server on the Connect & Download tab in the Global ISP Mail Hosts dialog box.

Look for entries that have IP addresses listed for the POP3 mail server on the User Mailboxes tab for any listed recipient.

Change all POP3 mail server IP addresses to their fully qualified domain names (FQDN) by using the Edit button on the appropriate tab.

Click OK , and then click Services in Control Panel to stop and start Microsoft Exchange Connector for POP3 Mailboxes.

This is from document ID:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q242210

Hope this helps.

Humbly submitted,
diabetic

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