Exchange 2007 - shared mail address??

I want to set up an email address that can be used for incoming mail for licensing and contract support that requires a mail contact.

I would like the mail to be accessible to multiple members of the IT department.

I was looking at Public FOlders but I have nto set one up and am not sure if that is the best solution.

Any suggestions?

Edited to add:

Just saw this post on "Shared Mailboxes"

http://knicksmith.blogspot.com/2007/03/exchange-2007-and-shared-mailboxes.html

Sounds like what I want to do. Any adverse issue to using this?