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Exchange 5.5 Internet e-mail service

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6 replies

by jcross

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It seems like several times a day my internet e-mail will stop coming in. When I check the service it is still running and looks like everything is ok. I send a test message from my Yahoo account and it does not come in. I do not lose outbound, just messages coming in. When I restart the Internet e-mail service the mail starts coming in again.

6 replies

by carol

My question is, what is the port status at the time? Do a netstat -a from a command prompt to get an idea of what is happening to your inbound mail. If you see a lot of "CLOSED_WAIT"... then you've got a problem.

If your Exchange 5.5 server is behind a Proxy server, then resolving the status of the ports may lay at the Proxy server. As in this scenario the SMTP and POP3 ports are bound to the proxy. Do a netstat -a on the Proxy server. This information should give you an understanding of what might be going on with your ports.

by dynamo2003

Check your log files to make sure that there is no corrupt log in the folder: dsadata and mdbdata *.log. If you then when the log is about to be replay Internet Mail Connector fails as the log cannot be read. Once you start the service the service fails again as the log is bout to be process. If you use content filtering you can easily identify the log file. If not out of working hours, stop the services, move the logs to a different directory on the network and replay as in copy back 5 logs ata time and check if it fails on any logs that is about to be played. You can email me at demi.o@btopenworld.com for further help.

I have experienced it before

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