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Exchange 5.5 + Outlook (Office XP)

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by brontiep

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One of my customers had all of her e-mail going to a personal folder. After figuring this out, I had her move her e-mails from this folder to her mailbox on the server. After the process was completed, she got over one hundred messages with the subject: Synchronization Log, with detailed information of what was synchronized. The problem is that we can nolonger find any of the e-mails and when I tried to find an "offline" folder, I could not find one. The question is, are these e-mails gone or is there a way to try yo locate them?

3 replies

by atrahasis

If you could not find any .OST files (offline information stores), look for .PST (personal information stores). Maybe AutoArchive put them into an archive.pst file.

Check rules wizard too and see if it's actively moving messages from her inbox into another folder.

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