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Exchange Mailboxes and the Info store

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by khenkell

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Hi,

I noticed a strange behavior in Exchange 2000: when you create a mailbox in Exchange 2000, it appears that it doesn't really create a mailbox in the information store until the user logs in with a mail client.

There is no folder (or subfolders)in M:\company.com\mbx until you log in with the mail client. (ie. it creates the inbox, sent items, trash, etc. with the Exchange client, or the whole folder list with outlook.)

Does anyone know why this happens?

Is there anyway to create the empty mailbox short of opening Outlook?

Thanks in advance,
Keith Henkell

3 replies

by brasslet

You're right, the IS doesn't show a mailbox when it is first created. The mailbox initially is a directory entry only and appears in the IS only after it is logged into or a message is sent to it. This is done to decrease the time it takes to createmailboxes. Depending on who you ask, it was done purely for performance OR it was done to look better in mailbox creation benchmarks.

If you need the mailbox(es) to show up in the IS, you can send it (them) a short mail message, which is easier than logging in to all of the newly created mailboxes.

by khenkell

Thanks. It worked.

I logged into Outlook as the administrator (to the administrator mailbox) and sent a "welcome" message to all users. This created the mailboxes in the store.

THanks again

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