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Exchange - problems deleting e-mails

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by bvanburen

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We are running Exchange 5.5 sp3 with InoculateIT 4.53 - If I turn on the virus protection, users cannot delete multiple e-mails. If they try to, Outlook 97 hangs. They can delete single e-mails, just not multiple ones. The same thing happens when I start any of the "connectors" to any of our mainframes. ANY suggestions would be greatly appreciated...

3 replies

by gregory w. smith

It would appear that InoculateIT sees this as virus-like behaviour (assuming the ONLY change is virus protection on/off).

I am not familiar with InoculateIT specifically, but you could try disabling heuristic detection or whatever they call "looking for virus-like behaviour" while keeping signature-based protection active.

Good Luck!

by bvanburen

Unfortunately, we have already tried that. We also excluded all of the Exchange services from the virus scanning - none of which helped. The confusing thing is that it also happens using one of our SAP connectors, so I don't think it's totally virussoftware related.

by conrad

If we work upon marble, it will perish; if we work upon brass, time will efface it; if we rear temples, they will crumble into dust; but if we work upon immortal minds, if we imbue them with principles, with just the fear of God and love of our fellowmen, we engrave on those tablets something which will brighten all eternity.

- Daniel Webster

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