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Exchange Server 2003 mailbox

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I have created a new user at Active Directory Users and Computers, and filled al the required info for a new user (name, alias, password, create a mailbox, etc.) The problem is that in the creation process, the new mailbox for the user is not created. I have deleted the user, and followed all the steps again (3 times), but the mailbox is not created.

Please help!

26 replies

by dsharma

what is the error you are getting. Whether youre not able to create mailbox or user is not getting stamped

what is your way of telling that mailbox is not created

by mtorres7

I have created the user, with no error prompt from the system. I notice that the mailbox is not created, when I try to configure Outlook to receive the user's mail from Exchange.

by p.j.hutchison

When a new mailbox is created, the mailbox is not created until it has at least 1 mail message in it.
I suggest sending a test message to mailbox to initialise the mailbox.

by ssmith

If you are creating this user account on the exchange server with the Users and Computers admin tool, then you should have been prompted to add a mailbox as part of the user creation wizard. What happens when you open another user's account? Do you see the Exchange tabs?

S.

by mtorres7

Yes, the wizard prompts for the mailbox creation. The exchange tabs for the new user are displayed; but the email is not displayed on the tabs. I have added the email manually.

by p.j.hutchison

if you mean the email address, then that is applied after the mailbox is created and filled in. Make sure your Recipient Policy applies to new mailboxes correctly, it sometimes takes a minute or two.

by dsharma

normally it takes few minutes for RUS to stamp the mail address for the user. IT may take longer also if there is problem in AD replication. just make sure enterprise Policy and domain policy are there and properly configured. also try to force replication between DCs. also check whether all the DC are listed in DSAcess tab

by cpembleton

If you have allowed proper time for replication and on the email address tab of the newly created user account still does not display any address restart the System attendant service. Allow time for replication and check the account again. This is a Bug in the RUS. Should be fixed in Exchange 2k3 SP1.

by metaguy

Do you have SP1 for Exchange 2003 installed yet? There is a known bug in EX2K3 without SP1 that caused this type of behavior. The workaround (until you get SP1 installed) is to stop & reatart the Exchange System Attendant service.

by ashahidi

I had the same problem, but if you install the SP1 for MS Exchange 2003, it will solve this issue, otherwise you need to restart the Exchange services aftre creating each new user.

by t119384

Have you tried running AD Users and Computers on the Exchange 2003 server? I have found that some of the Exchange features are only available on the mail server; ex. Exchange Task like move mail box.

by mnowak

The mailbox will not initial show up. However, if you are patient it will replicate and show up in e-mail address pane. I was also concerned at first.

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