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by davidkisumbid

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Hello,
Our exchange server is running Windows 2000 Server with Exchange Server 5.5 and I am trying to create a new public folder for our users, however, when I go to add a new information store I get the following error: 'An internal processing error has occured : there is a problem with the information store. Try restarting the administrator program or the Microsoft Exchange Server computer or both. Microsoft Exchange administrator ID no:c1030743'
Can you please tell me what this error means and the fix? I have already rebooted the server to no avail, many thanks

5 replies

by mgonzales

There might be more information in the event logs that relate to this error. What are they?

by jaswinder_baryah

Hi

Can you please tell me the steps you take to create a new public folder.
And also what are you trying when you get the error.

Also please do let me know whether you are using standard or enterprise edition of Exchange.

Regards

by davidkisumbid

Thanks I've solvedit now, basically the account used in exchange was not the account for veritas and so I didn't have the right permissions

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