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Exchange Services will not start.

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5 replies

by compubandit

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I am new to the Microsoft Server and Exchange family and I seems like I get a crash course real quick. Earlier in the week my server lost power due to a power failure stemmed from not testing our backup systems. End result work stations stayed on and the server went down. As a result, I have a list of services that will not start when the server is booted nor when I manually tell them to start, ie "net start".

The list of the services are: Microsoft Exchange IMAP4, Microsoft Exchange POP3, Microsoft Exchange Routing Engine, Network News Transport Protocol (NNTP), Simple Mail Transport Protocol (SMTP), and World Wide Web Publishing Service.

Our email system is basic. Messages are merely stored on the server. Each worstation just downloads them into their own mailboxes. The system seems to be working fine from the workstation end (sending, receiving and storing), but these errors concern me because I have not seen them before.

Thank you in advance for your help,

Aaron Nowicki

5 replies

by vinnyd

The pop3 and smtp services are used to connect from outside your network to allow users to get and send e-mail from your exchange server. Most times you do not need to have them running.

NNTP is the news protocol, that would mean you are running a NEWS server and most places to not need that running either. The WWW web service also does not need to be running. Unless you want your exchange users to be able to use Outlook Web access.

The IMAP4 is the Internet Message Access Protocol for receiving messages. Again since everything is working ok, you do not need it running.

The best policy is turn off all the services you do not need running.

Since your system is working fine, I would configure these services to only start whenasked for manually.

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