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Execl and ME Conflicts?

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I have 5 users running Windows ME. From time to time when they are working in an Excel document, the system will hang. After "end tasking", users are unable to open Excel, they have to reboot the system in order to get working again.

Is this a known conflict and is there anything available to fix it?

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by dreamboat

Just some thoughts. This is more of a troubleshooting issue than a simple question/answer. Things to look into:

1. Are they sharing Excel files and is it happening when they do that?

2. Are the hard drives cleaned up? See:
http://www.thewordexpert.com/cleanyourpc.htm

3. Any possibility the docs are corrupt? I assume you've checked that out.

4. Do these user's have the autosave addin turned on by chance? Not a good thing--it doesn't work like Word's. Pardon my french, but it sux andcauses problems. Are they running any addins?

5. Have you dumped the registry key in Excel on these PCs? Let me know if you don't know how and want to give it a shot.

6. Anything in their XLSTART folders? Is the XLSTART on a network drive (nota good thing-just adds network issues to running Excel).

7. Anything under their Alternate startups? Tools-Options, General tab, Alternate startup folder.

I'll assume you've done any upgrades, you don't mention the version of Office...

Hopethey help!!

~Dreamboat

by brontiep

I also experience this issue from time to time. Most of the users are working under Office 2000 (me included). Two of the users are using Office '97. Below are some comments on your questions:

1. It appears to happen with shared/unshared files. Whether the files are on the network or local to the computer system.

2. Will have to check this with the other systems however, my own hard drive is pretty clean.

3. Have checked documents for corruption, having even restored some files from older backup.

4. Will check but I don't even have this add-in installed.

5. How does one "dump the registry key in Excel"?And what will this do/help?

6. Will check but I don't have anything in this folder and nothing on the network drive.

7. No

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