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explorer.exe error

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5 replies

by ngen255

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hello. I have a problem with my computer. Everytime I highlight a video file, there is an error with explorer.exe. I do not have to open the video file, just highlight it. I get an error randomly, too. Sometimes I'll click on several before I get an error, sometimes I get an error as soon as I highlight one. When I do, I get the "Do you want to send an error report?" window. The video files are all .wmv, .avi, .mpg, etc. There are no Real or Quicktime files. Anybody have a clue as to what's happening? This error just popped up unexpectedly. I have not installed anything recently. My system:
AMD Athlon XP 800 mhz
384 mb RAM
FIC AZ11 motherboard
onboard sound (AC '97)
GeForce FX5200
Directx 9.0

5 replies

by jimdale

Just a shot in the dark... Have you tried scanning your system for viruses? I also have had problems with software errors while using AOL 9.0. I am using AOL 8.0 with no problems. I would get lock-ups and different errors along with the "do you want to send an error report" message. Good luck and I hope this helps!

by lazybedstar23

By chance... do you have 321 Studios DVDXCOPY on your system? I did and i got the same problem. There are 3 files in the 321 Studios\Platinum directory with the extensions .ax. If you rename them to .OLD, your explorer problem will go away, but you need to rename them when usign DVDXCOPY. I created a batch file to do this! But this is the EXACT problem i had :)

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