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File does not save and filesize increase

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3 replies

by ramana

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In word and Excel,Open and save options under file menu not working.When the application is closed it asks if the file needs to be saved, but does not save the file and keeps popping the same save box again and again.Also the file size of office application has been increasing.Office 2000 has been reinstalled, a virus scan has been done but to no result. please suggest a solution.its urgent.The problem is spreading on many pc's.

3 replies

by mshavrov

Do you ever heard such word VIRUS? :-)

The first step in troubleshooting any software problems is check your PC with FRESH antivirus software. Why fresh? Because viruses come faster than Antivirus companies provide cure solutions for. My advice is install good antivirus software on EACH PC, configure it to update antivirus databases AT LEAST WEEKLY (for computers exposed to internet better to do it daily).

Good luck.

by ramana

I have Norton Antivirus Corporate Edition 7.5 and its updated as soon as a new definition is available at symantec.

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