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half-life 2 crashes on "loading" screen

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so i install the game, get the updates and all that crap.

turn on the game; the valve screen, the copyright info, and then the main loading screen where it says loading at the bottom. during the loading screen, it crashes. how do i fix this?

comp=
pent 4 2.53 ghz
512 ram
radeon 9500/9700 pro
sound blaster live! card

i have no trouble running doom 3 on high settings, so why should i now? this is really pissing me off.

PS demo a few months ago ran fine...

2 replies

by blackcurrant

Hi

First of all I would completely uninstall the game and reinstall.

Make sure that your Steam account is valid and make sure the game has been properly registered. When you reinstall, it should just find your old account information. Or, you can uninstall Steam as well (making sure you have your account name and password), then reinstall.

Make sure your graphics card is up to spec and that you have the very latest drivers for it, and, as suggested above make sure you have DirectX 9.0c which is currently the latest version of DirectX. Also ensure your PC is capable of running the game. HL2 demands a lot of resources and you need quite a powerful machine to enjoy the game with all graphics set to 'High'.

When you install the game it should determine your card settings and use 3D or OpenGL as appropriate - you should not have to change these settings manually.

If you still have problems after this then you should contact Steam support to ensure the game has installed properly, then go on to the HL2 support forums - there are some excellent Q&A's there.

I hope you get this sorted out as playing HL2 is an awesome experience.

Good luck

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