Hang up on Microsoft Word?

Check the properties of the icon. It probably has a file name listed after winword.exe. If it does, delete it and Word will start with the normal.dot.

This is not an answer, this is a question, two of them, that might help to find an answer.
1. Where do you click on the Word icon?
2. When you run Word and this document comes up, does the name of this document shows up in Word title bar?

One solution may be to go to folder \Program Files\Microsoft Office\Templates and remove the file named Normal.dot After that Word generates for itself the new default template and the problem will be probably solved. There is unfortunately another poblem: if you have customized settings on your Word you will loss them.

I use bothe the icon from the shortcut bar and from start,program files comes up the same both ways. Yes it does show the title.

Jim

delete the file normal.dot -- this is a template file that ms word uses when it first starts up. Sounds as if a file was saved into normal.dot

Go to Windows Explorer>>>Program Files>>>Microsoft Office>>>Office>>>Startup

Delete everything but normal.doc and restart.

Hope that helps

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