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helpdesk

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i work as a help desk operator how do go by improve my skill as help desk what do need to know maybe more software knowledge or hardware or just going back to school

can you give some feedback on this issue

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by oz_media

Unlike many questions that are incorrectly posted to the Discussion forum, you will get a beter result if you post this as a discussion. Plus you don't have to allocate points.

OM

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