Software

Ask something
Discussion Locked

Hidden Recipients Hangs Exchange Admin

0 helpful
5 replies

by wrw

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

When View, Hidden Recipients is chosen in the Recipients container, the admin application stops responding. I suspect this is related to an Internet custom recipient I created, and hid yesterday. I forwarded an exchange mailbox's messages to the Internet custom recipient.

I'm running exchange 5.5, SP 2 on Small Business Server 4.5, NT 4.0, SP 6.

Can you tell me how to recover the ability to view the hidden recipients?

TIA
Bill

5 replies

by xpertdragon

Bill:

I currently run Exchange 5.5 at my work location, and have not run into the problem you are having. However, I am sure that many might agree that there just may be a slight leadway into the problem you are having, by not being up to date on Service Packs. You might find that updating Exchange 5.5 to Service Pack level 4 might help you out.

If your Exchange Admin console is locking up when trying to display hidden recepients, it is safe to assume that this is a display/refresh problem. It also just have to do with the properties that it is trying to bring up on that custom recepient that you created with any other hidden recepients that exist. Attempt to display hidden recepients at least 3 times in a row when going inot theExchange Admin console, if it hangs/locks on all attempts, try the Service Pack upgrade and see if you see any improvement. It is a good idea to get up to date on Service PAcks none the less. Good Luck!

Paul M. Chavez

by wrw

Thank you for the suggestion. To tell you the truth. I AFRAID to apply the service pack! Fortunately, when I rebooted the server for its monthly flush :-X, exchange admin resumed normal operation.

by chris hirst

Try installing the exchange admin onto a workstation, Then logon at the w/s with an account having admin rights to exchange and reset it from there. Make sure that the service pack levels are the same on both w/s and server. Also at some point update to SP4 many problems are related to SP2. You can check the bugfix list on MS Knowledge base.

by wrw

Thank you for the suggestion. When the server was rebooted, exchange admin resumed normal ops. Reminds me of an adage I learned long, long, ago, "when in doubt, reboot."

This discussion is closed to new replies.