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by tunkara

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I have problem opening the home page of my school. Every time I typed in the school address, whatever window is on the screen closes. I am using Windows XP. Please help

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by toivo talikka

It would help greatly if you could tell which browser you are using - Internet Explorer, Firefox, Netscape, Opera and so on.

Also, you could give us the URL of the home page of your school.

Do you run antivirus software and an anti spyware application on your PC? Are the definitions uptodate and when did you last do a full scan?

You can obviously access TR, but do you have problems with other websites? Do other people have problems accessing the home page of your school?

by toivo talikka

You should clear the cache in your browser - Tools - Options - Cache - 'Clear Cache Now', or Tools - Internet Options - Delete Files - 'Delete all offline content'.

Also delete all the temporary files in your profile, just in case.

Make sure you use the latest version of your browser.

Go to Control Panel and select Java Control Panel - Temporary Internet Files - Delete Files... and select all the three types of files to be deleted.

In the Java Control Panel, select the Update tab and click 'Update Now' to make sure that your Java Runtime environment is using the latest version.

Alternatively, go to java.com and download and install the latest version, Java Runtime Environment Version 5.0 Update 6.

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