Software

Ask something
Question Locked

HP Printer & Drivers

0 helpful
2 replies

by kdebiasse

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have a HP laserjet 4350dtn, we are trying to print a legal size scanned image that is stored in a prgram (Access I guess, another vendoer). This program was printing out the legal size documents find until we changed the printer. We tried all the HP print drivers. There is anothe laserjet 4350 in the office and its set up to print legal size paper and the legal size document print fine there. Any suggestions?

2 replies

by clarkd038

Have you compared the settings on the two printers, to see if there is anything different. Print the Configuration page and see if the default trays and paper size are the same for both printers.

hope that helps you out

This discussion is closed to new replies.