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ICA Session State : DOWN

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3 replies

by patrick.bisaillon

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Once in a while we get a problem that freezes all users to connect to our Citrix environment. When a user Logs off from our Farm, again, once in a while, the logoff process does not terminate successfully leaving the Session State to DOWN. When it occurs, the server no longer accepts ICA connections and MFADMIN refuses to connect, the only way to get some informations on the server is by using the Query command. It seems to be freezing the ICA winstation. When this happens, we must Disabled andRe-enable the ICA Winstation. Does anyone ever experienced this problem ? Is there a way to fix/prevent this issue ? All suggestions are welcome. Thanks for your time.

DETAILS :
4 Servers running Windows NT4 Server Terminal Edition - SP6A - IE5.5 (I heard it is part of the OS, so I decided to give you its version!)
Metaframe 1.8 SP 2
MF Load Balancing

Patrick.
D.L.G.L. Ltd
|| || In memoriam, Sept 11th.

3 replies

by curacao_dejavu

a couple of suggestions:
install sp3 of citrix.
install the latest ica client version at the clients.
If not mistaken, if you disable the clients to logon and then re-enable logon, that should work too.

Are the clients pc's or are they using winterms.?

regards,

Leopold.

by patrick.bisaillon

Got the answer from MS Terminal Server Page. A fix is available for ICA Stability update. Citrix also has a post SP3 fix that address issues with ICA Browser Service.

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