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IE7 glitch

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6 replies

by d.h. cesare

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After installing IE7 I am unable to right-click and save embedded images in OE. I get the error message: missing file "mshtml.hlp". I understand this is a common problem after upgrading to IE7. I just installed a new HDD and everything is newly installed; I didn't have this problem previously.
Microsoft insists there's no problem, no such file, and therefore is no help.
Can anyone tell me where to get the file? It's in the Windows\System 32 folder, or is supposed to be. Could someone get a copy of the file and get it to me?
Thanx

6 replies

by thechas

Rather than try to deal with software that Microsoft seams to be abandoning, why not switch email clients?

I like Mozilla Thunderbird, but there are many other options.

You can even get themes (skins) for Thunderbird so that it has the look of Outlook or OE.

Chas

by thechas

Colin,

I did mean Thunderbird.

After installing IE 7 he has a problem with images in Outlook Express.

Installing Firefox will not correct image problems in OE as OE uses IE to render web content.

Chas

by hal 9000

On a XP Box without IE7 installed.

If you want to keep using IE I would suggest un-installing IE7 through the Add Remove Option in the control Panel and then reinstall IE6 and disable IE7 for being installed.

You can achieve this by going to the Windows Update Site and click on Custom when given the option and when all available updates are found click on the Recommend List scroll down till you find IE7 remove the tick beside it and then click on the + sign beside the description of IE7 and scroll down to the bottom of the description and add a tick to the Hide this file Box. Apply any available updates from there. Reboot as necessary and run the Windows Live Update again till all available updates are installed.

At this stage IE6 will show a Blue + sign which when clicked on will open a new tab or you can use the CTRL T keys pressed together to achieve the same thing.

If you don't already have an install copy of IE6 it's available for download here

http://tinyurl.com/6zjbm

Col

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