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Illegal Op using Adobe Acrobat4 in Win98

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5 replies

by kwj

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My company is scanning multiple page documents into pdf format using Adobe Acrobat 4.0 (not the reader) and saving them across the network on a server. Several persons are doing this process on different PC's and all have similar problems with I/O during different stages of it. Anyone else experiencing these problems?

5 replies

by grantcom

I am not very familiar with Acrobat but it sounds as though it may be a timeout issue. Your description of the error is somewhat vague and may need further or more specific elaboration...the exact error message (IO details button) may give a .vxd that can be a useful diagnosis.

First off I would download the latest update from Adobe (4.0 to 4.05)

http://www.adobe.com/support/downloads/acwin.htm

Also, for diagnostics have the people experiencing the problems save to their local drives instead of the network. The files can then be moved via explorer. At least this will tell you if it is in fact an Adobe specific issue on a network or specific to the particular install on the culprit PC.

Keep us posted

by estebandelatorre

This is a documented issue that may arrise when you have an incomplete uninstall of previous version of acrobat like 3.0.02 and grater.
You must manually clean the registry and remove the previous directory of acrobat 3

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