4 replies
This behavior can occur for the following reasons:
You removed (uninstalled) Lotus Notes.
-or-
Lotus Notes is installed, but there are incorrect entries for Lotus Notes in the Windows registry or the Win.ini file.
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a) full product.
A CD-ROM set that contains the complete version of Microsoft Office 2000 SR-1/SR-1a may be ordered for a minimal cost plus shipping and handling. To order this CD set, call the Microsoft Order Desk at (800) 360-7561. You will be required to provide proof of ownership of a Microsoft Office 2000 retail package to order these CDs.
Alternatively, you can use one of the following methods.
Method 1: RenameNotes.ini
Method 2: Download and Run the Internal Error 2343 Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q234435
Method 3: If Lotus Notes Is Not Installed
Method 4: If Lotus Notes Is Currently Installed
See this link for the explanation of all methods mentioned.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q228668
There are also additional links and explanations that may be helpful.
(REMOVE SPACES from the pasted URLs.)
Maxwell
by loretta_m
by loretta_m
by dklippert
Here?s a suggestion that some say works:
Try renaming your notes.ini file, installing office and then rename it back to notes.ini.
Also, of course, take a look at this article.
(Type the Q number in the search box at support.microsoft.com)Internal Error 2343 During Setup
Q228668
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