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Internet Explorer 7 SP 3 Problem printing web pages

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4 replies

by david.slaven

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Hi
Since XP SP3 we have major printing problems on web pages and HTML emails. We have IE7 installed with TVD 7.1 and Adobe 8.x. To date the only fix is to run the Office repair or run as administrator.
Anyone had similar problems like this resolved.

thanks
dave

4 replies

by thumbsup2

You didn't specify what is happening. You just said you had a problem. We can't help diagnose 'problems' without knowing the details.

Do the web pages and HTML emails print at all? Are they formatted funny? What happens if you use Print Preview from the browser?

by david.slaven

IE7 prints blank pages and the same user when printing HTML email no message body is printed. When HTML email is printed only the message header is printed.
I've tried registering ole32.dll but that has not worked.
thanks

by alynn2671

Are there any solutions out there? We have recently come across this. We are running XP SP3 with IE7. What prints is the header and footers only. Nothing from the website printed is printed. Printing works from MS Office, Adobe, and other programs.

Any help would be welcomed.

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