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Internet Explorer cannot find the Active Desktop HTML file.

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8 replies

by gizgaz

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Help please!

Every time I exit 'Display Properties' or try to change the wallpaper, I get the following error; 'Internet Explorer cannot find the Active Desktop HTML file. This file is needed for your Active Desktop. To turn off Active Desktop click, OK' - The screen goes to blank white and then a refresh will bring back my normal desktop.

I've tried turning Active Desktop on and off (no joy) I've Googled it to see if I could find the answer (no joy), every doc. I find relates to Win 98, I'm using XP Pro, though I did follow the the directions I have found in three different docs from MSKB, (no joy). I've also tried un/re-installing IE7 (no joy) I've tried un/re-registering and replacing MSHTML.DLL (no joy). I've tried using Hijack This and found one BHO, removed it and you guessed it, NO JOY! The only thing I haven't tried is pulling my hair out... but I don't that will help much either.

Please! Can some one help, I need more more joy in my life.

8 replies

by parrottlover

I too have the exact same problem..as so do many others it seems. I have uninstalled and reinstalled IE 7 twice to no avail.Surely someone can help? The Microsoft site just sez to uninstall/reinstall

by amshaikh

Internet Explorecannot find the Active Desktop HTML file

by seanferd

All of them. Uncheck "View active desktop as a web page" or make sure that any page listed in the text box is actually available. (Say, if you want it to show your home page, but you aren't online...)

by major.lucy

Being a 'newbie', I cannot find just where to do thie unchecking - HELP!! BTW, I don't have a home page. I use 'Magentic' (from IncrediMail)for my wallpaper and screensavers. This is a NEW problem that started this past week..

HELP, please!

by tracy

This has worked for me: create a folder called "Internet Explorer" In Documents and Settings\{user}\application data\Microsoft and then log off and back on.

by zm-039

The easiest way to sort this problem out is to a create a folder called ?Internet Explorer ? In Document and settings\user profile\application data\Microsoft and right click on an empty space on the desktop and select refresh, sometimes that does not work , then you need to log off and back on again . I f you go back to the folder you have created you will notice a file ?Desktop.html?.

Let me know if it worked

Thanks

Thamie

by b albrecht

Thanks Thamie,

This problem started for me after my video card locked up and crashed my system. Your solution of creating the folder in application data/microsoft seems to have worked like a charm!

Bruce

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