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Internet Security Preferences

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by gooser12

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We are having troubles with Norton blocking some Java applets on a certain web site. We have added the web sites IP to the trusted range on personal firewall. We have also tried turning off each section of Norton - personal firewall, add blocking, etc and Until we actually disable Norton Internet security as a whole the page will not load up.

Does norton keep a cache of sites somewhere...is there a way to clear it? And how do I stop this from occuring regularily?

7 replies

by willcomp

Have you tried disabling NAV? I have never seen this behavior, but NAV can do some strange things.

Might also try un-installing and re-installing Norton Internet Security.

If you are lucky, someone who has had same problem will respond.

by lmon

In order to disable NIS you must go to start run "msconfig" (without the quotes) then go to the services tab and uncheck what you want to disable. apply and restart the machine. You may also want to lower the settings on norton. Attempt that way and see if it works. If you disable norton by right clicking it your not doing anything. Also I would disable the following just in case. Script blocking and password validation.

If it doesn't work you can go back and place the check marks on them and they will restart.

by lmon

Also, Check your IE settings they might be too high. If they are set on high do a test on one machine and change it to medium see if makes a difference.

by gooser12

I am trying to avoid disabling Norton entirely as we want people to have it turned on when they leave the workplace with laptops. I know they can turn it back on, but all it takes is to forget once.

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