Software

Ask something
Discussion Locked

Links in TechRepublic Emails Not Working

0 helpful
4 replies

by redeye562

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I cannot get the click.online.com links from the TechMails to work. I am using IE 6 & O.E. 6 with ETrust EZ Antivirus checker on in Real Time (all patches up to date). I have tried deleteing the cookies so they would reset if something was corrupted and even setting up the links as "always allow" to see if that helped. Still no dice. ANy help you could give me in this matter would be appreciated. It is extremely annoying not to be able to use the links in your emails. I still access the articles by signing into Tech Republic (the site works fine). I know the problem is at my end - I just can't seem to find the solution.

4 replies

by thechas

Check your file associations, (Windows Explorer) and verify that your browser (IE 6) is associated with html files.
Make sure the program listed to open HTML ducuments is IExplore.

If not, you need to add a new file type, and set it up for IE. You can also do this by checking the box in IE6 Internet Options to check if IE is your default browser.

If IE is your default browser, then somewhere, a security setting is blocking access.

In OE, check that you don't have a message rule setto block opening web pages.

Verify that the security settings for EZTrust do not block opening web pages.

by redeye562

Good Info. Unfortunately the problem still exists - solved it by having the emails sent to a netscape address - the links work fine there. Although this specific answer didn't fix the problem I realize that whatever is causing the problem is in I.E. 6 and I don't want to re-install it, so points should be rewarded since the answer is all valid info (& good info).

by redeye562

None of the solutions helped. It probably means I have a corrupted file somewhere. However, when I use the cookie viewer now, there is no cookies for click.online.com listed and I forget how to add one.
Thanks,
Redeye562

This discussion is closed to new replies.