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Lotus Notes database access problem

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When I go into certain users mail databases, I get "You are not authorized to access that database" when trying to access the ACL. I am logged in as Administrator and like I mentioned before, it is only with a select few users.

4 replies

by cmiller5400

If I remember correctly, users are given manager access to their mail databases. They can remove the administrator access.

by kevin7frg

That is not the problem. Administrator IS listed in the ACL group and so is the user. I just can't access it no matter what I do and the users changes to the ACL options are all grayed out.

by robo_dev

you can add security to a database through ACLs or encryption. ACLs are not very secure, as I recall, but encryption is/was.

So my guess is that the data is either encrypted or corrupted. Hopefully the former.

Sometimes copying the nsf to a local drive and opening it that way can yield different reaults.

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