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managing 2 profile accounts

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I have one email account/profile as a separate account in my Inbox. All of the emails I send from that account and delete from
that account end up my main profile deleted and sent folders account.
I would like them to remain separate. At one point it was able to do
this but for the last few months has not.

Any help appreciated!!

5 replies

by retro77

In order to keep them seperate you need to setup different profiles on your email client.

by thumbsup2

What you said makes no sense, please explain.

If you're on a regular ISP (no exchange server), you should simply have a "Personal Folders" account/profile and possibly an "Archive Folders" also open. Each has an Inbox. You can create multiple "profiles" in Outlook, but when Outlook is opened, the default folder for that particular "profile" is opened and displayed as the "Personal Folders". You can then do a File/Open to open other profile PST files from other profiles and they may all be called "Personal Folders", but where the data is stored is in a different PST file.

Now, you said you have "one email account/profile as a separate ACCOUNT IN THE INBOX". Are you saying that you created folders inside of the main INBOX which replicates the regular folder structure (has another inbox, outbox, sent items, deleted items, etc...) all stored inside of ONE inbox? Is this what you're saying that you have?

+Personal Folders
-+Deleted Items
-+Drafts
-+Inbox
--+Personal Folders(2)
---+Deleted Items
---+Drafts
---+Inbox
---+Junk E-mail
---+Outbox
---+Sent Items
---+Search Folers
-+Junk E-mail
-+Outbox
-+Sent Items
-+Search Folders

If so, when you delete an item from the inner most folders, it goes to the outter "Deleted Items". If you send an email from anywhere, it goes to the outter "Sent Items". To keep things separate, you need to try and recreate two separate outter folder structures. Try dragging the inner "Personal Folders" to the very bottom of the list and see if it will create a separate folder structure for you. You may have to go into options to tell it where (which PST) to store inbound and outbound mail.

What you should end up with would look something like this:

+Personal Folders
-+Deleted Items
-+Drafts
-+Inbox
-+Junk E-mail
-+Outbox
-+Sent Items
-+Search Folders
+Personal Folders(2)
-+Deleted Items
-+Drafts
-+Inbox
-+Junk E-mail
-+Outbox
-+Sent Items
-+Search Folers

Each main "Personal Folders" would have the options set to store stuff in it's own PST file.

Make sense?

by netforce

Two separate profile's within my Exchange account.
Example:
Main mailbox

jbush@dc.com
+Personal Folders
-+Deleted Items
-+Drafts
-+Inbox
-+Junk E-mail
-+Outbox
-+Sent Items
-+Search Folders

jobsjbush@dc.com
+Personal Folders
-+Deleted Items
-+Drafts
-+Inbox
-+Junk E-mail
-+Outbox
-+Sent Items
-+Search Folders

So basically the "jobsjbush@dc.com" mailbox when anything is sent are deleted it will show up in the main profile maibox:

jbush@dc.com "sent" an "deleted" box.

mail sent from the jobsjbush@dc.com mailbox
I want it to "STAY" within the jobsjbush@dc.com mailbox profile.

Hope this makes sense. Again this is on corp exchange server.

You guys are great I really appreciate the help and dedication.

Greg

by thumbsup2

Basically, since you have two separate profiles and one of them has to be the default, it thinks it SHOULD store things like sent and deleted messages in the default profile. You're trying to confuse it. When you log in, does it ask you which profile to use? If so, try exiting Outlook and logging into the "other" profile if you want to delete/send messages from within that profile.

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