3 replies
by osbert50 Accepted solution
by tig2 Accepted solution
I am hearing you say that you are not a support tech level user. That means that I don't want to send you into the registry. The registry can be a dangerous place if you don't know exactly what you are doing.
I would suggest that you download and use a very clean tool called Crap Cleaner. It is easy (to me) to understand and has a nice GUI interface. Unless you tell it not to, it will root around the registry and find all fragments that are in the hives. It will ask you what you want done with them. In MOST cases, just delete them. The message you should see will say something like "This is a fragment of a file you have deleted. Deleting it will not harm your system."
Do be very careful about dealing directly with your registry. Before taking any action, make a backup of your registry and your system. If you have a more experienced person around that can help you with this, that would be best.
Best of luck!
by osbert50 Accepted solution
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