Memory reference error in Acrobar Reader
When I initiate printing on acrobat reader 4.0 I received memory reference error on my win2k pro sp1?
Any idea?
regards,
Rama.
Software
When I initiate printing on acrobat reader 4.0 I received memory reference error on my win2k pro sp1?
Any idea?
regards,
Rama.
by jereg
You don't provide many details, so I'm just guessing. I have a similar problem at my company. When printing from Acrobat some users get a Blue Screen of Death, and an indication of memory errors. Turns out, that happens only when printing to an HP printer. If I point to a non HP printer, it prints ok. Doing some research, it seems there is a problem with the HP print drivers. Changing to an older, (or newer) version fixed the problem.
Hope that helps.
by mlusk
I had this same issue with Win2k, running terminal services. The problem is you need to map printer drivers. The driver name on the server has to match the driver name on the client exactly. Look for a file named wtsuprn.txt in the %systemroot%\system32 folder. Open the file and use that format to map the drivers. You must get the exact name of the driver from the client workstation (printer/details tab) and then go to add new printer on the server, go thru the drill as if you were settingup a new printer so you can find the exact name your server "thinks" it should be using. (no need to actually set up the printer) Once you map each one, save the file with an .inf extension. You must then go to HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\Wds\rdpwd and add the following values:
Name: PrinterMappingINFName
Type: REG_SZ
Data: Name of the .inf file to which you want to redirect lookups.
Example: c:\winnt\inf\ntprintsubs.inf
Name: PrinterMappingINFSection
Type: REG_SZ
Data: Name of the section in the .inf file to which you want to redirect lookups. Example: Printer
Check out Microsoft Article # Q214593. This solved my problem. PS - you will need SP2 for this to work.
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