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Meta-Question about "TR Question" ......

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sorry :D .. it is the most appropriate title I could come up with i.e Questions about the questions in the TR questions section.

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First let me state right off the bat it is probably my favorite part of TR .. I sometimes find answers to questions I did not know would pose a potential problem .. after shamelessly free-loading off of it for sometime, I finally registered to try and give back some as well.

now lets get to the criticisms and things that can improve:

1- Do not ask a question unless you provide some background into the scenario that has led you to ask for help, some technical answers are not necessarily the best ones depending upon your specific case.

2- Try to avoid asking direct technical questions like how do you make software X do Y .. which is freely and easily available in much more detail than could possibly be answered by on TR, such as online help forums created to deal with specifically that product or Administrator guides that accompany it.

3- 'Thumb-wh0ring' for the lack of a better term .. no doubt most of the people with high number of thumbs up have provided valuable assistance to people and should be commended but some of the stuff is just ridiculous.

4- 'give some status info': A simple I have done X,Y and Z but I still cant figure it out. saves you and the potential answerer alot of time since he/she does not have to suggest X,Y and Z again and it shows your not a lazy bum who did some legwork first.

5- Follow up, if someone has taken the time to assist you the least you could do is answer the questions he/she is asking. i.e. help them help you.

6- Educate, if you have taken the time to answer a question ... try to educate the person after answering the question by suggesting resources that helped you with that kind of problem.

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Questions I consider really good:

1-an approach to solving a technical problem.

2- how to make a tool function in a way it was not designed for(software/hardware),but solves a problem

3-advice during planning stage of a technical project .. you could ask for potential problems ... or horror stories of the more experienced TR members

What do you think ? Please add your thoughts to both list.

25 replies

by the scummy one

we are not the ones usually asking the questions, so your list goes pretty much wasted here in the discussions.

But maybe I am wrong, just my thought though

by gate keeper

As a person who answers questions what would encourage you to be even more helpful and what kind of questions, just tick you off ?

by charliespencer

My impression is those people who ask poorly phrased questions are not likely to read anything not posted in direct response to their question. If they were so inclined they would have already found any of a dozen or so sites with titles like, "How to ask a question on the Internet."

by thechas

I have been active in answering questions since the late fall of 2001. I have to say that the comments and complaints of those new to the forum have remained pretty much the same.

In fact, about the only thing that has changed is the increasing number of questions that read like first level help desk problems.

Often, even if I have the answer on the tips of my fingers, I will not answer a question when the person posting it is from some regions of the world.

We still get homework questions.
People trying to hack product keys, systems, and networks.

Vista has generated fewer questions than XP did. Which I attribute to low adaptation rates for Vista.

Even hardware is playing better these days so we get fewer hardware questions.

Several years ago, the thumbs system replaced an old points system. The points system fell out of favor because:
A. The points had no real value and were thus just a method of keeping score.
B. The points one earned often were based on the generosity of the peer who posted the question.
C. Peers were not rating the answers posted to questions so that they would not have to give up the points they offered.

True, the thumbs up is just a way of keeping score. But, why not keep score?

One thing I miss from the changes to the site over the years is that we used to be able to dig all the way back to the first question ever asked on the forum.

Welcome to TR and I hope you take the time to thoughtfully answer questions.

Chas

by gate keeper

I actually have no prob with the Thumbs system ... it is kind of an encouragement and it is an indicator that the person answering knows what he is talking about. You can tell when someone is after a thumbs up versus when he/she is actually interested in helping someone.

by ontheropes

"You can tell when someone is after a thumbs up versus when he/she is actually interested in helping someone."

I've read 100's of questions and I can't tell. You must be psychic.

by boxfiddler

goes a long way to make up for the thumbs we should have got, but didn't. Thumbs are rather meaningless in either case. They might as well be meaningless with dimension.

by charliespencer

Some of those thumb wh0r3s are otherwise perfectly respectable girls who've hit a rough patch and are down on their luck. By not paying them you're depriving them of the money they need for college, probably at ITT or DeVry.

by ontheropes

Have to say it though, the number of thumbs some people have has left me a little slack-jawed for a moment. There are a few around here with huge numbers.

I've gotten maybe 5-6 thumbs thru thumb whoring. That does about even out what I didn't get when I've helped out.

Funny how I remember stuff about questions and points/thumbs too. One guy that I'd helped that never gave me the points still irks me. I'll get over it one day. :^0 Not going to mention the name but 'it's' not a regular.

by jdclyde

that you can be blocked as a whore, but if you go out whoring, it is just fine by the TR filter.... ;\

Noun vs verb, huh? :p

by mjd420nova

I'm sure you've seen a few of these, even if you've only been here a month. To incur the wrath, ask how to circumvent a password protected system or OS. The sob stories get really involved and contrived but are met with the inevitable brick wall and refusals to provide the methods used to get past many protection schemes. As a hardware specialist, I have a large number of methods that will allow me to service any machine regardless of the protection implimented. I will never reveal my sources or methods to anyone but another knowledgeable tech, not even a software provider or user will ever learn the ways to get around what they think are the ultimate protection for their precious machines. Those of us who know how have finally reached the point where we don't even reply anymore to these requests, that's the job of the moderators to state that the forums purposes are in no way to provide others with methods to regain usage of possible stolen or illegally procurred hardware.

by gate keeper

I have just noticed something that "The scummy one" has pointed out .. people who regularly post on the discussions are not usually the ones asking questions. No one is a walking encyclopedia so regular TR members must need assistance some time ... how exactly do you get your questions answered if not in the Questions section ?

I ask because if there is another alley in TR I have not discovered yet, that some of you folk ask your Q's and get some answers it must be a hell of a gold mine.

Some forums have rules .. that help in mitigating some of the junk we see in the questions section ... lets say there is a rule that anyone who asks a questions must at least have a 'Thumbs up' ... for newcomers who still have not earned a thumbs up will be allowed 1 question per month.

this would be tougher for newcomers but will most likely cut down on the "Password" and other BS that goes around.

has this already been tried out some time in the past ?

by charliespencer

Most of us on the Discussion side do ask questions, but we don't do it very often. I only pose about four or so a year. I follow similar guidelines to the ones you suggest. Also, some of us have been here long enough to establish relationships separate from the site, and either peer mail or directly e-mail our questions to other members we know can provide the assistance we seek.

TR isn't going to impose a minimum membership period before allowing participation. First, it would discourage new members; when someone wants an answer they're not going to bother with a site that makes them wait a month for an answer. Second, the delay would discourage the viewing of advertising content. CBS doesn't care what kind of question you ask if you're willing to look at and possibly click on an advertiser's links. Third, we do actually get 'good' questions and comments from some new members on their first day. Not often, but it does happen. Finally, spammers have the technology to automatically return to a site and post after the 'trial' period, so this won't defeat them.

by davoca

Thank you, Gate Keeper for this discussion. I Was beginning to wonder about TR after I saw other non-tech discussions on TR.

It is just today that I posted my first questions and comments. I stayed away because most of the tech-oriented posters seemed to be very experienced; I wondered if this was an appropriate place for me. But then I asked myself how was I to develop if I didn't seek challenges?

Somewhere in your posts or perhaps from Palmetto, I derived advice in the criticism. And that is to pause before posting, don't be so anxious, think it through, and provide enough of a framework so that the question itself can be helpful to other readers and the person who might just have the answer I am seeking.

As for my knowledge and what I can contribute? My technical background is outdated, but I am learning.

Again, thank you all.

by charliespencer

GK has some good advice about asking questions. We're not questioning his suggestions, just the value of posting them in the Discussions forum. Apparently we were wrong; they reached you, didn't they?

As to this being the appropriate place for you, I suspect it is. You've already demonstrated a willingness to try to solve a problem on your own. Most members (indeed, most forums) aren't receptive to those who's questions clearly demonstrate they've done nothing and expect the respondents to do all the work. You don't appear to be in that category. Welcome aboard.

by captbilly1eye

There are members that spend the majority of their time in the Discussions and others that are more dedicated to Questions Forum.

It is often the newer members that will spend the majority of their time answering questions. Although if you watch closely, you'll find that the more common and the more trivial questions are typically answered by those more eager members. The more seasoned members are often the ones addressing the more unique or complex questions, specially ones concerning networks, programming, coding, or pointed IT administration. It therefore makes sense that there are many newer members that quickly accumulate thumbs.

It should also be noted that those answering the majority of the questions are often motivated by the thumb system. I do not see any problem with that. Additionally, I have personally found that the usual return rate of thumbs to questions answered correctly is approximately one to every three or four. With the return rate going down with the more questions you answer from new members out of Asia. I have not found any situations where a member didn't deserve their thumb count. If you don't see that, just simply compare the stats on number of monthly posts to number of thumbs earned per month over a period of several months (available on the TR Out Loud posts). Whereas many members make hundreds of posts in the Discussions forum and never earn a single thumb, I have never seen someone that earned a high thumb count without spending many many hours for many weeks answering hundreds of questions. Your reference to 'Thumb-wh0ring,' as you put it, is based on lack of sufficient observation or perhaps jealousy. I'm unsure at this point.

If you are looking for a secret 'other alley', your answer lies in the basic structure of TR. If we were looking for a place with a different structure, we'd probably go out and find it. Those that spend their time in the TR forums do so because they prefer (for the most part) the structure (or lack thereof) that it offers. That being about the only commonality among TR's diverse membership. That type of structure means that acceptance plays a key role and because acceptance only comes with time, there is no fast track here. If that is not pointed enough, think peer mail - knowing that very few will ever respond to an email from someone they don't know and trust.

That does not in any way mean we do not share knowledge or information in the general forums. All of us post questions in the forum when we believe it will have a better chance of speedy resolution by opening it up to the whole group. A question can also be posted even after it is resolved when the answer may be seen as being of benefit to others in the future. Although this can sometimes appear as a Discussion thread. Regardless, the information is shared.

I suspect that everyone who has been here for any period of time has spent time in the Questions Forum. To what extent depends more on their desire and personal preference than amount of knowledge. After all, the purpose of TechRepublic is not solely as a source of Q&As. It is a resource for all topics associated with computers and IT regardless whether it is through an article, a white paper, a general Discussion, a off-topic discussion, a Question or whatever.

Tech Republic has gone through its share of changes over the years. But, for the most part, it has remained the same. That being primarily due to the type of members it attracts and the ones that stay for more than two months.

;-)

by gate keeper

That someone would take that specific point personally or misunderstand my intentions in including it in the list.

"3- 'Thumb-wh0ring' for the lack of a better term .. no doubt most of the people with high number of thumbs up have provided valuable assistance to people and should be commended but some of the stuff is just ridiculous.
"

I have already stated the point you made .. I also believe that the vast majority of the thumbs are deserved but there are some that fall into that category.

most of my criticism is directed at people asking the questions including my self .. I believe I have given credit where it is due.

"Tech Republic has gone through its share of changes over the years. But, for the most part, it has remained the same. That being primarily due to the type of members it attracts and the ones that stay for more than two months."

:D I don't know what to make of this part ^ .. but I stubbornly choose to take it as a backhanded "welcome to TR" .. and thank you

by boxfiddler

Tech types aren't allowed to have any fun? To play with each other? To poke fun at the system?

What you think ridiculous and what someone else thinks ridiculous is more than likely two different things.

Palmetto has pointed it out frequently. It costs us nothing to become a member and participate in this community. Zippedydooda nada.
I don't care what people ask. Even the constant barrage of password hack questions provides some entertainment value for which I don't have to leave my house or burn any gas. I get great laughs here, given by great people, in 'ridiculous' circumstance and questions. Can't beat it.

Change it, my bets are a sh*tload of us leave.

by gate keeper

just saying that the ... people asking the questions would probably get much better responses and the people answering would be more inclined to help them out.

I know TR is not only the Question part .. I do enjoy mixing it up in the off-topic discussions myself

by boxfiddler

yes you did advocate change, in your 'Idea' post:

[i]that help in mitigating some of the junk we see in the questions section ... lets say there is a rule that anyone who asks a questions must at least have a 'Thumbs up' ... for newcomers who still have not earned a thumbs up will be allowed 1 question per month.[/i]

Furthermore, the focus of my post was not on change. One little line mentioned change.

by charliespencer

At least, it isn't hard when compared to getting people to change their behavior. Apps are easy; users are the problem...

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