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Microsoft Outlook Problem

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by randy

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My emails are going into one of my client files and not into my inbox...can't get it to stop.

2 replies

by thumbsup2

You obviously have a RULE set to automatically move all mail matching certain criteria to the client file. Look at all of the rules and determine which one it is, then either modify it or remove it.

HINT: If you have a rule set which looks at who the mail is sent TO instead of FROM, it could easily be dumping all mail sent to YOU into a client folder.

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