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Microsoft Word causes shut down

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by daz'n'ash

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I have a very mysterious problem. I have no errors on my HDD, have very carefully checked all other software installed and done a process of elimination. To do this I have low level formatted the HDD, then after fdsik and format, re-installed windows Millennium Edition and checked to see if the problem occurs with any other program. The problem is Microsoft Word 2000. This is the only program this happens with. What happens is when I open MS Word and not necesarily get to begin typing anything, it shuts down my computer. Has anyone herd of this happening before? At least can anyone suggest a cure for this ailment? It is rather frustrating and anoying.

7 replies

by daz'n'ash

Thank you for your help, friend. I have been anoyed by this problem for too long. Now it is once again stable and working as it should be. Thank you for taking the time to reply to my question.

by dklippert

There are some cleanup procedures you might try.
Find and rename/delete any Normal.dot files (There should be only one.)
Delete any tmp files Word leaves behind. They can be anywhere documents are located. Then start with a tilde ?~?.
Start Word with an /a switch
Winword.exe /a
That will start Word without any add-ins or global templates. Then check for add-ins under Tools>Templates and Add-Ins

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