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Missing folders Outlook'97

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3 replies

by mozster

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We are using Exchange 5.5 and Outlook'97.
I have a user whose folders he created and was using have disappeared.

I've checked through our Exchange server backup tapes and these folders are not on there either which leads me to believe they were located locally on his PC.

I've done a search and can't find any .PST files on his C drive that may contain the folders.
He claims he didn't delete them within Outlook but I'm wondering if he did by accident does it delete the .PST file with it?They weren't in the Outlook deleted items or Windows recycle bin either.
Any clues anyone?

3 replies

by dynamo2003

There is a possibility that the user has used is HOME directory on the network or a network group share somewhere on the network. We get this all the time. We had to disable the use of .pst to circumvent the situation.

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