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Ms office

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by mshariff_system3

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Word and excel file are responding very slow.
i cannot open files directly by double clicking but i can open files by start --prog files-- ms off-- excel or word---then file--open -- files,,

please suggest me
i tried many antivirus software...
eg..avg,lovo soft, eset..etc

Advanc Thnx
M.shariff

1 reply

by jdclyde

is you have an infection that needs to be cleared.

clear your temp folder %temp% from the run command and clear everything there.

Turn off the system restore, update your AV/malware scans, and reboot to safe mode and run your scans.

reboot.

It also sounds like the associations have been lost, so the easiest way to fix that is do a repair or reinstall of Office.

Post back if you need more assistance.

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