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ms office 2000 pro

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by zibren

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I am recovering from a crash. The tech I used restored my laptop to out of box state. My ms office 2000 pro disk is no good, is not recognised in the drive. I tried reinstalling from a backup disk that I have, but I get the error; install from original location. What can I do? Is there a place I can download office 2000 pro and use my product key? Or can I make this backup disk into an installation disk?

3 replies

by thumbsup2

...and ask for a replacement disk. They will have you read the information from the inside ring of the original disk as well as provide your product key. They may charge a small amount for the replacement.

by seanferd

If the PC was restored to out of box condition, I don't think it would be asking to install from the original location. (But who knows?) Did it give you the option of pointing to the disk drive?

Just try dumping all the contents of the disk into a folder, then run setup from there.

No, you can't download it from somewhere. You could try a friends Office 2000 Pro disk with your key, or see if MS would replace the disk (call them). Have you tried cleaning* the disk, or using a different drive?

If you don't have a DiscWasher or similar, run the disk under cool water, then wipe outwards from the center to the edge until dry. (Never wipe in a circle or "along the tracks".) If you feel really adventurous, use isopropyl alcohol.

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