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MS Outlook: duplicate emails?

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5 replies

by qps

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We have 11 computers in our office. We use MS Outlook 2000 (not Outlook express). We have been getting duplicate emails from outside clients on several of the computers. One one computer, we got as many as 50 of the SAME email at one time!? We delete them and they continue to come back. What are some factors that might be the cause of this??

5 replies

by curlergirl

Are you using POP3 email boxes? If so, it may be set to leave a copy of the email on the server for a period of time - look at the properties of the email account in Outlook. If the user continuously disconnects and reconnects to the external mailbox, the email would be re-delivered each time they reconnect. Hope this helps!

by kbarry

call your provider for the POP account. what may be happening is the delivery is timing out. We had an occurance where a user got the same message 12 times. Everything but the attachment. The attachment was huge!! So the POP would send the message form then try to send the attachment. The message got through everytime and because the attachment (piano trying to go thru a keyhole) got stuck, causing repeat sends with every check.
Note: the user could not receive any other messages until this item was deleted.

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