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MS-Word Neverending Document Problem

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by nonesuch

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Using either Word 97 or Word 2000, on different systems, if I open up certain one or two page documents, they are slow to load and often lock the systems up completely. If I examine the status bar, it shows that Word is determining the number of pages, and the page counter runs continuously until the system runs out of resources and locks up. If pagination is disabled and I load the document, a similar result occurs if I use 'Print Preview' or try to print.

I've personally seen this with two different files on two differnt PC's that otherwise function normally, so the problem appears to be document specific. In both cases, the document was only one page long, but the page count stated 389 on one and over 10,000 on the other. What inholy Hades is going on here? I've never seen anything like this.

3 replies

by techie bowler

I've had similar experiences in the past that led to document corruption being the culprit. Oftentimes I've been able to copy the text and paste it into a new docment. Other times it was as easy as doing a "save as" and selecting a text only format or even an RTF format. Only occasionally have I not been able to retrieve anything from the file. But the only solution that proved helpful was getting the text out, recreating the file, and deleting the bad file.

by nonesuch

Like I said, I know it's document specific, so it stands to reason that the doc is corrupt. I'm hoping to determine if it's a particular font or formatting code that acts as the trigger for the problem. Whatever it is, it's embedded within the text because all of our copy/paste attempts to date have failed. We copy a similar doc to a new file, change some text, and rename it to the original filename to get back to where we were before the corruption occurs, so we're even working with new files.

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