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MS Word XP - New Doc Button

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5 replies

by aburrus08

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I installed Microsoft Office XP. It has been working fine until now. I have been typing in Word but when I press for a new document, one of my previous files keeps coming up. I close it and press for a blank document and the file comes back. I fileit and it still comes back, the same document. Any ideas how to keep this from happening? I installed my disc to repair and that didn't work. Then I uninstalled it and reinstalled it and that didn't work. Can someone help me?

5 replies

by ann777

Exit word
search for normal.dot
Delete that template file
Restart Word.

Normal.dot gets corrupted and creates the problems you mention. Word will create a new normal.dot only if it cannot find one to work from. Reinstalling Word does not getrid of normal.dot. Delete the file and you'll be fine.

by dklippert

Look under Tools>Options File locations to see where Word is pulling it's information. Also look at Tools>Macros>Macros to see if you have a macro that is superceding NewFile.

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