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My Modem Keeps shutting down

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5 replies

by p.h.jack

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I am running a Supra Express 56K USB modem and recently I have had problems with it connecting after sitting static for a couple of hours. When I try to connect to the net I will get an Error 680 but everything is connected. Some times when I restart the computer, it works. Tonight I restarted several times and nothing. When I cnecked it was on the wrong com port. It was on com port 5. It usually runs on port 3. What is making the modem shut down and have to be jump started.
Pjack

5 replies

by msmac67

More important is the IRQ setting for your modem. Not knowing your system specifics, I would suggest a general fix would be to remove the modem from the device manager. Then add a standard communication port. (add new hardware). Then restart the system and allow windows to find the modem. Make sure there are no conflicts with the IRQ that the modem is installed on. (if com3 then should be IRQ4). With its own com port and IRQ settings, it should work without failure.

Hope this does it for you.

by ann777

I haven't had consistent results from USB modems either. You might check if you disconnect the other devices from the USB ports, if you get better results.

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